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I got the sales pitch of how great these windows were over another brand I was considering. I went with pgt and waited months, windows came damaged and was told they would make them right! Customer service sucks, no urgency to correct mistakes and treat you as if your...
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1.0
#1353021
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Pgt Industries - Impact resistance windows fogged

No sense contacting PGT, they’ll just give you a run around. Don’t buy them people unless you want to replace them in or around 6years.
1.3
Details
Price Affordability
Product or Service Quality
Value for money
Warranty
#1348109
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PGT should be asshamed of themselves!!! The worst product I have ever bought!! Severe distortion and delamination in all of my impact windows and on my slider as well! Bought these over others because the installer said it was a quality product, HA!! Over a yr of...
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1.0
#1344389
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We just replace all of our windows and sliders with PGT made windows to the tune of roughly $35,000. The windows were not installed at that price, not installed. Very disappointed with the window. 4 half circle windows will make you dizzy and 2 sliding glass windows...
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1.7
#1343568
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Pgt Industries - Windows leaked and fogged.

Pgt Industries - Windows leaked and fogged.
Installed in 2006. Not sealed well. Leaked rain water, got mold in house, bad installation. One window progressively fogged over time. PGT is NOT standing behind their product. Will seek legal remedy.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
#1341681
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Pgt Industries - Window problem

Nothing happened. No harsh words from either party. Representative was very helpful and polite. Somewhere somehow a glitch appeared within your website that prompted your "PISSED CONSUMER" SURVEY..
#1306121
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Very disappointing... I purchased my windows into thousand and five to the tune of $36,000 and all of the corners of the windows are clouding up. When I called PGT they said that they only cover half of the cost of the glass and I would have to pay 100% of the labor....
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#1286177
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We are going on 8 months. Have had issues with every window and 3 sets of patio doors. The dealer in Orlando pushed us off to the corporate office since they installed them according to him correctly!!! And yes, never once has the dealer called to say he is sorry for...
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Anonymous
Anonymous

Don’t PGT Wingard windows they are faulty!!! Living down here in South Florida Naples Marco Island area . As a local contractor . PGT windows are failing. With multiple custom...

Anonymous
Lynn S

Could you please share who the dealer was in Orlando, we are currently considering PGT 5400 Series. Thank you!

1.0
#1243627
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A PGT representative came to my home and admitted that one window seal had failed. I was told they would replace the double glazed windows that appear dirty or moldy between the glass. There are more than 20 windows that are “dirty”. I was told they will supply the...
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2.2
#1161484
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Contact Pgt Industries

Mailing Address:
Pgt Industries
1070 Technology Dr.
Nokomis, Florida 34275
United States
Phone:
(941) 486-0100
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Pgt Industries Products and Services

Pgt Industries - "Lifetime Warranty" replacement is EXPENSIVE!
Pgt Industries - "Lifetime Warranty" replacement is EXPENSIVE!
Pgt Industries - "Lifetime Warranty" replacement is EXPENSIVE!
Pgt Industries - "Lifetime Warranty" replacement is EXPENSIVE!
When a PGT window fails prematurely (within 3 years in my case) YOU must find one of "their dealers" who will (A) process the claim [at a $PRICE]. (B) install it [at a $PRICE]. Some of "their dealers" will no longer be "their dealers" when your window fails. Some...
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Anonymous
Beth Burger

Unfortunately when windows are purchased through "rogue" installers, or lumber yards, you do not receive the customer service that you would receive if you purchased your PGT ...

1.9
I liked
  • Initial price and implied quality of a lifetime warranty window
I didn't like
  • Poor durability hassle and cost of pursuing warranty
#1142431
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