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Pgt Industries - Window problem

Nothing happened. No harsh words from either party. Representative was very helpful and polite. Somewhere somehow a glitch appeared within your website that prompted your "PISSED CONSUMER" SURVEY..
#1306121
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Very disappointing... I purchased my windows into thousand and five to the tune of $36,000 and all of the corners of the windows are clouding up. When I called PGT they said that they only cover half of the cost of the glass and I would have to pay 100% of the labor....
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#1286177
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We are going on 8 months. Have had issues with every window and 3 sets of patio doors. The dealer in Orlando pushed us off to the corporate office since they installed them according to him correctly!!! And yes, never once has the dealer called to say he is sorry for...
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Anonymous
David

Are you sure about the windows or could it be the company who installed them ?I'm considering purchasing PGT windows

1.0
#1243627
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A PGT representative came to my home and admitted that one window seal had failed. I was told they would replace the double glazed windows that appear dirty or moldy between the glass. There are more than 20 windows that are “dirty”. I was told they will supply the...
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2.6
#1161484
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Pgt Industries - "Lifetime Warranty" replacement is EXPENSIVE!
Pgt Industries - "Lifetime Warranty" replacement is EXPENSIVE!
Pgt Industries - "Lifetime Warranty" replacement is EXPENSIVE!
Pgt Industries - "Lifetime Warranty" replacement is EXPENSIVE!
When a PGT window fails prematurely (within 3 years in my case) YOU must find one of "their dealers" who will (A) process the claim [at a $PRICE]. (B) install it [at a $PRICE]. Some of "their dealers" will no longer be "their dealers" when your window fails. Some...
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1.7
I liked
  • Initial price and implied quality of a lifetime warranty window
I didn't like
  • Poor durability hassle and cost of pursuing warranty
#1142431
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Pgt Industries - Purchased 8 windows and 4 sliding doors.

Of all the doors and windows three sliding doors had to be replaced and one large glass panel. 7 glass panels have either defects between the panels or many large and small scratches. When a replaced 20 plus windows in NY with pella windows never had a problem for 20 plus years. Don't by from this company. It takes month's to get the windows. Their quality control is very bad
2.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
#1140814
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Pgt Industries - The worst and most expensive product ever...!
Pgt Industries - The worst and most expensive product ever...!
Pgt Industries - The worst and most expensive product ever...!
Pgt Industries - The worst and most expensive product ever...!
Pgt Industries - The worst and most expensive product ever...!
Pgt Industries - The worst and most expensive product ever...!
Pgt Industries - The worst and most expensive product ever...!
We spent $12,600 on impact windows, in the first two weeks one of them got broken. I contacted them and after arguments they finally replaced the damaged unit. Now, three years after installation, another window became cracked, I've called them again, and now they says...
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Anonymous
mars305

PGT didn’t replace the cracked glass, their “warranty” is totally fake. I had not other choice than buy from my own pocket a new window replacement. As a matter of fact PGT is...

1.0
I didn't like
  • Nasty
#1131825
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Pgt Industries - Warranty
We replaced all the windows in our home 3 years ago. About 6 months ago, a small window in the bathroom cracked in the middle of the night. It seems there was too much gas between the windows and this is what caused the ( spider) crack plus a very loud news! PGT will...
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Anonymous
Neil Siegel

Having problem with pgt sliding glass door. Spoke with Stephanie Powell at pgt. Never heard from her again. She will not return phone calls or answer email. What more can I sa...

Anonymous
Mario Sandino

The same thing happened to me. Fifteen days after installation, one windows got cracked. I called them, their customer service is a crap, and struggling for a few weeks, they ...

2.2
#1086700
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Pgt Industries - PGT does not expedite there errors

I purchased PGT windows and they built them wrong. Ok I understand that errors occur. But they took 21 days to redeliver the windows. The windows came in incorrect again and now they are saying another 14 days. PGT should resolve the situation within days not weeks. They are not every consumer friendly. I will follow up when I get my next delivery.
#1074767
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Contact Pgt Industries

Mailing Address:
Pgt Industries
1070 Technology Dr.
Nokomis, Florida 34275
United States
Phone:
(941) 486-0100
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Pgt Industries Products and Services

I went to install Windows in a new house. The arched windows did not have any hole drilled in the frame as all the other windows had been drilled at the plant. I contacted PGT and the customer relations department informed me that PGT does not drill the holes in arched...
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Anonymous
John Sortore

Regardless of code, shouldn't the windows have been drilled in accordance with the design load/impact rating that they were constructed to meet? Seems like a "no-brainer" to m...

#1044789
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