Product: Pgt Industries Door Clear all filters (0 of 3 reviews match)
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PGT Industries - Avoiding Warranty

I purchased a PGT Windguard 750 Double French door and had it installed in my front door in 2013. The locking mechanism jammed in the open position 4 years into the 5/10 year warranty. After multiple emails and phone calls over a 3 month period with Maggie Powell Consumer Affairs PGT and Aaron Anderson from M & A Windows, I was told the "sales order was not valid or incorrect" and was sent a quote for $190 for the part. Meanwhile I was unable to lock my front door for 3 months (not a good thing when you live in Miami). I would not recommend using any PGT product when the locks go bad in less than 5 years and they refuse to honor their warranty.
1.8
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Pgt Industries Door
I liked
  • Initial price and implied quality of a lifetime warranty window
I didn't like
  • Poor durability hassle and cost of pursuing warranty
#1443897
DOORS RECENTLY INSTALLED, FOUND FAULTY MITERS DURING THE INSPECTION WITH THE COUNTY INSPECTOR. WOULD LIKE COMPANY REP. OUT TO CHECK AS SOON AS POSSIBLE , HOLDING FINAL PAYMENT TO CONTRACTOR UNTIL SOMEONE COMES OUT AND CHECKS OUT DOORS. I HAVE BEEN TO SEVERAL...
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Pgt Industries Door
#1394217
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PGT Industries - Purchased 8 windows and 4 sliding doors.

Of all the doors and windows three sliding doors had to be replaced and one large glass panel. 7 glass panels have either defects between the panels or many large and small scratches. When a replaced 20 plus windows in NY with pella windows never had a problem for 20 plus years. Don't by from this company. It takes month's to get the windows. Their quality control is very bad
2.3
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Pgt Industries Door
#1140814